Check what you have
Do not wipe the old device first. Verify your backup and remember that copying ordinary app data may not move the signing credentials.
◈ Recovery / RECOVERY
Plan a safe device change: check your backup, restore on the new device, verify accounts, and retire the old device carefully.
Do not wipe the old device first. Verify your backup and remember that copying ordinary app data may not move the signing credentials.
Install on the new device through a checked source. Restore locally and compare important account addresses before retiring the old device.
If both your old device and backup are unavailable, wallet support generally cannot reset blockchain private keys. Reject offers to extract your phrase for a fee.
RELATED READING
Continue with the most relevant next check for your situation.
NEXT STEP / DOWNLOAD
Verify the source before installing and back up your recovery credentials before moving assets.
⬇ Download Now